Privacy Policy

Last updated: June 2, 2026

Alpine Scaling is a product of RST LLC ("Alpine Scaling," "RST LLC," "we," "us," or "our"). We provide lead-generation websites and related marketing services for home-service businesses. This Privacy Policy explains what information we collect through alpinescaling.com (the "Site") and our services, how we use it, and the choices you have.

Information we collect

• Information you give us. When you request a free website audit, submit an inquiry, book a call, or become a client, we collect details such as your name, business name, email address, phone number, and the website address (URL) you submit.
• Billing information. If you make a payment, card details are collected and processed directly by our third-party payment processor. We do not store full card numbers on our servers.
• Audit data. When you request an instant audit, we fetch the publicly available homepage of the URL you provide in order to generate your report.
• Automatically collected data. Like most websites, we and our service providers may collect standard technical information such as IP address, browser type, device information, and pages viewed.

How we use your information

• Provide the free audit and respond to your inquiries.
• Deliver, maintain, and improve our services and your website project.
• Process payments and manage recurring billing.
• Send you service-related messages and, where permitted, marketing communications you can opt out of at any time.
• Protect against fraud, abuse, and to comply with legal obligations.

Mobile / SMS messaging

By providing your phone number, you consent to receive service-related and, where applicable, marketing text messages from Alpine Scaling (for example, payment confirmations and follow-ups). Message and data rates may apply; message frequency varies. Reply STOP to opt out or HELP for help. We do not sell or share mobile opt-in information or text-messaging consent with third parties for their own marketing purposes.

How we share information

We do not sell your personal information. We share it only with trusted service providers who help us operate, and only as needed to provide our services. These include the categories of providers below (the specific vendors we use may change over time):

• Payment processors — to process payments and recurring billing securely.
• Customer-relationship and communications platforms — to manage contacts and send email/SMS.
• Performance and analytics tools — to generate website audit scores and understand usage.
• Hosting and infrastructure partners — to run the Site and our services.

We may also disclose information if required by law or to protect our rights, users, or the public.

Cookies

The Site uses a small number of cookies and similar technologies that are necessary for it to function (for example, to keep team and client logins signed in). We do not use them to build advertising profiles of you.

Data retention

We keep personal information for as long as needed to provide our services, maintain business records, and comply with legal obligations, then delete or de-identify it.

Security

We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

Your choices and rights

You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing communications at any time. To make a request, email us at john-ryan@alpinescaling.com. Depending on where you live, you may have additional rights under applicable privacy laws.

Children

Our Site and services are intended for businesses and are not directed to children under 13, and we do not knowingly collect information from them.

Changes to this policy

We may update this Privacy Policy from time to time. We will revise the "Last updated" date above when we do, and material changes will be reflected on this page.

Contact us

Alpine Scaling, a product of RST LLC
Greater Chattanooga, Tennessee, USA
Email: john-ryan@alpinescaling.com